Today’s customers are connected with digital technology and live in a connected world and are also well informed about the purchases they make in the retail stores and even they enter into the store. Microsoft Dynamics AX 2012 R3 is an ERP tool that is well designed and provides admittance to centralized customer insights at the Retail Point of Sale (POS) to make employees to serve customers better. The Modern Point of Sale (POS) feature in this application consists of the fundamentals around the transaction/tender, assisted sales offerings and rich clientele, along with back office functionalities at the employee’s fingertips. Modern POS facilitates a much more better experience than a normal point of sale touch point as this provides a customer engagement dashboard. Get Microsoft Dynamics AX training to understand how you can connect your store with rich functionalities of MS Dynamics AX.
For instance, new assisted sales offerings will organize customers’ purchase intelligence like transaction details, sales history and wish lists and all these details to the sales team to better serve their customers. In addition, retailers can tailor feel and look aspects such as graphics, color, font etc and enhance by user, by device and by role. To better understand about the access to particular capabilities, we take one more example here, the cashier may have access to particular functionalities beyond tender, like looking up inventory and adding a loyalty card, besides a store in charge may have access to real-time sales data and store reports.
Capabilities of Microsoft Dynamics AX’s Modern POS:
These functionalities/capabilities are based on an assurance to facilitate flexible, modern, immersive and mobile experiences for retailers as well as their customers on any device, anytime and anywhere.
- Empower sales executives in store with a Modern POS backing the essentials including transaction/tender, real-time inventory look-up, rich client ling and back office functionalities at the standpoint of the employee.
- With rich customer purchase intelligence feature, sales associates can meet customers via assisted sales offerings irrespective of the medium used by the customer to shop.
- Facilitates employees flexible and richer experiences via role customized POS User Interface, provides multiple devices, multiple platforms and also supports in integrating peripherals like scanners, printers etc.
- Empower employees with rich and highly flexible inventory management, KPI reporting, daily operations, and connecting customer data that includes different channel wish-lists.
Modern POS or MPOS indicates to the next-gen POS that is mobile friendly and competent of running on different devices such as phones, tablets, phablets etc. MPOS. MPOS functions in concurrence with Retail Server.